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These still apply to today’s world but have been lost in the flurry of digital organizing. "Working less" means you touch each piece of correspondence one time only. Whether it’s an actual paper envelope with a letter or whether it’s an email. "Correspondence" means Incoming Information, not necessarily "follow-up tasks". In this article, we’ll give you some of the best Outlook hacks for digital office management, along with some awesome Outlook tips and tricks featured in the Outlook Login Issues Troubleshooting program. I told my boss I'd like to give a (voluntary) company-wide training in something someday as a self-development goal and he suggested Outlook/inbox management.
How can I manage complicated tasks?

Fortunately, with Outlook, you can view multiple accounts simultaneously. In addition to your work email account (Exchange Server), you can add other accounts such as Outlook.com or Gmail to the same profile in Outlook. As you go through your task list and your calendar, do similar tasks together.
I have 10 minutes: What should I read first in my Inbox?
- In the days of "paper offices" (pre-computer age), we had 3 filing systems.
- For example, if you have only a few minutes, make all of your phone calls (if you have just a few).
- For example, there might be a lengthy series of messages where the last one simply states, "Thanks, that answers my question," so you can just delete the whole conversation.
- Sentences prefaced with the Microsoft 365 logo are references to other Microsoft 365 products, such as Microsoft OneNote, and Microsoft SharePoint Server.
- Rather than using Bcc to inform a third party of an issue, forward the message after you send it.
- If you are taking notes or minutes for the meeting, you can also use OneNote to insert meeting details from Outlook into your notes.
- Use the Bcc feature to remove extra people from an email conversation when you deem that they no longer need the extra email or if the conversation topic has changed.
After you process your messages, you can tackle your task list. This is when you respond to those messages that you have deferred. Sometimes you receive a message that is really meant for someone else to deal with.

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Messages to a Contact Group that only occasionally contain useful or interesting content, regardless of frequency, should have a rule and a folder. It’s a best practice to have a central repository for your messages, so that you can refer to them after reset cached Exchange mode you've "dealt" with them. The Navigation Pane folder list should be reserved for folders you use often. If it's filled with folders you don't even recognize, move all mail into the reference folder and delete your existing folders.
Advanced: How do I create a Search Folder for email messages?
To apply the "Work Less" theory, have Outlook automatically file an email. Then you can read them all at one time without distraction. If you just want to remember a few related tasks, list them in Troubleshoot Office 365 Sync and Login Issues the body of the task. If you have more than 20 items in your Inbox, process the last week of messages and then select the remaining messages and move them to your 1-Reference folder.
That's not to say that there isn't a need for browsing through messages that are all on a particular topic or project. Outlook provides better tools— such as categories and search folders— so you can search effectively. By viewing your messages in conversation view, you can easily see which conversations have had the most back-and-forth discussion. In those cases, you might want to read and respond to only the last message in the conversation.
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Rules help this process by moving messages into folders based on criteria that you set. Rules filter the messages coming into your Inbox for must-read items only. Favorites, a subset of your mail folders, appear at the top of the navigation pane. Outlook’s Calendar Reminders feature helps users keep their calendars in order so they don’t miss any crucial appointments or meetings.