Full cleanup of ALL accounts is not a solution(and re-add even helps not). I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult. In the classic Outlook, I would normally check or adjust these. All default folder will show up as top-level ones and mail will start populating to the Inbox folder. For faster and more reliable delivery, add to your trusted senders list in your email software. Simply enter your email address OR username in order to reset your password.

Additional resources

I also went ahead and uninstalled the email scanning portion of our Antivirus to check as well. I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share disable faulty add-ins in Outlook personal information. Please report suspicious activity using the "Report Abuse" option. When you are dealing with any problem, it is important to understand the reasons behind the issues.

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Maybe some encoding behavior or just a different linefeed or something that has changed over the Outlook sync help from FixTechGuide years... I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If you can, turn off IMAP, require 2FA, and use the native outlook client. Having the same issue with some of our accounts on IMAP as well.

Chosen solution

By web app, I mean webmail accessed via Firefox or Chrome for (say) Windows 10, not smartphone app. My comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should. I’ve tried repairing the data file, removing and re-adding the account, rebooting, re-installing Outlook/Office, running SFC/DISM, all to no avail. Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. One word of warning - you shouldn’t set that interval to more often than maybe every 10 minutes, every 5 would be the absolutel minimum I’d set. If you set too often you run the risk that Outlook could start the next download before finishing the previous download and that could cause duplicate messages and other possible issues.

My accounts in Mail app stopped to sync post update

I am using TB for just three weeks now and I have issues daily guide to Office 365 sign-in errors when sending mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue. Perhaps something in TB needs to be tweaked. I have no firewall monitors running during the day that would interfere just the vpn. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders.

Delete Confirmation

It will synchronize deleted items if I delete an item from my phone, but it just wont receive new ones. IMAP accounts should update automatically on send/receive. Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose. When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.

• The problem can be caused by either improper settings or a damaged send/receive group within Outlook.
• Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder.
• I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP.
• If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth.
• When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.
• Everything works great for the most part, except with our IMAP users.
• Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.

I deleted the Apple Mail app from the phone, reinstalled from the App Store. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work.



If I click off of inbox and down to sent item, then click back on inbox, all of the new mail will populate. The problem can be caused by either improper settings or a damaged send/receive group within Outlook. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted... So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...



These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay.