These can include missing files, ghost icons, or documents that do not update in real-time. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date. Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed.



As the name of this tool suggests, Remote Connectivity Analyzer can identify Office 365 issues with connectivity. From Outlook desynchronisation to problems with OneDrive connection. The tool can help you detect issues by running tests for many features. When you encounter Office 365 issues with Outlook online, this app turns out almost completely useless. There are few things that can happen to Outlook on the client side.

Search

Those mentioned in this article are only the tip of the iceberg and related to software itself. The serious problem occurs when we talk about any external threats like malware or ransomware that are not so easy to prevent and mitigate. Xopero ONE Backup and Recovery for Microsoft 365 ensures you with data protection, security, and business continuity.

How to fix Office 365 issues related to synchronization

Following the steps above should restore your search functionality quickly. For advanced troubleshooting, FixTechGuide offers remote support to restore performance and indexing accuracy for Outlook and other Office apps. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems.

Tools that can help you fix Office 365 issues

Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts).

Office 365 issues: #5 -Update Issues

• Real-time collaboration is at the core of Microsoft 365; however, issues can arise due to permissions, software version conflicts, or connectivity problems.
• The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration.
• Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them.
• They are not merely inconvenient and slow down work but can also lead to critical data loss.
• Still, the files you send to the recycle bin are not permanently removed.
• Open the required file, hit Share and then check the list of users that you can give the rights to edit a file.
• In this case, consider using safe mode, which is useful for Office 365 troubleshooting.
• NAKIVO Backup & Replication is a universal data protection solution that can protect not only Office 365 but also virtual, physical, and cloud environments.

Synchronization Office 365 issues mostly happen to Office Mobile inbox repair tool alternative apps. When you want to continue the work you did on the desktop, and the file is available there. Yet if this didn’t work it means that the same file you worked on another device didn’t make it to OneDrive as it should. It is a sign that this other device isn’t connected to the OneDrive correctly, or a simpler problem, isn’t connected to the internet.

To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. If you tried to enter your credentials, and it failed, even when you checked if every letter of it is correct. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth.



When it’s a problem with an internet connection, check your wi-fi or ethernet connection, and contact the internet provided if required. Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. All you need to do is log in to your OneDrive account on the web browser, and drag the files you want to the documents folder.

? Step 1: Verify Windows Search Service Is Running

Outlook and Office 365 sync issues can be frustrating but are almost always fixable. Start with basic network checks, enable Cached Exchange Mode, and repair your data files if needed. For persistent problems, rebuild your Outlook profile or use FixTechGuide’s free disable faulty add-ins in Outlook diagnostic tools to automate detection of authentication and IMAP errors in seconds. When Office 365 search stops working after updates, it’s usually a minor indexing or cache issue — not a major fault.

Step 7 – Disable Faulty Add-ins

If that happens you have to Repair Outlook Profile Online verify that this account belongs to you before you can change password, and to do that you need to fill out the Microsoft account recovery form. Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut. In this case, consider using safe mode, which is useful for Office 365 troubleshooting.