If it does, you might need to include Outlook exceptions in the settings of your security program. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders. Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. After performing these steps, Outlook’s all folders will be synced to Outlook Not Sending or Receiving Email the server.

• This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.
• The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques.
• It is possible for a corrupted Outlook profile to impede synchronization.
• When they go back to the message and press send they get an error that the message has been deleted.

7 Customer support

Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc. It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues. I still have it turned on on my laptop and it has not shown any issues yet.

Fix Sync Issues and Local Failures in Microsoft Outlook: Problem Resolved!

The client has a computer off the domain at home that his work email is tied to and he has never had any of these issues in Cache mode with that device. It is possible for a corrupted Outlook profile to impede synchronization. Test other programs or websites to be sure Outlook is the only problem. If the connection is poor, consider restarting your modem/router or moving to a more reliable network.

Disable Add-ins

But setup is a little complicated and it can sometimes be difficult to identify the source of problems. We have resources to help you identify potential issues and fix them. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems.

Check for Local Failures

If this method doesn’t work for you, navigate to other solutions. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook recreate Outlook profile step by step sync problem. If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. I’ve unchecked download shared folders when setting up a new Outlook profile.



However once I joined this computer back to the domain and let it sit for a few days it was also working fine. Once the client started using Outlook again after some time has passed the issue had come back. I’ve tried to set cache mode from 1 year all the way down to a few days.

Repair Your Outlook Profile

However, I cannot find any reason why his account would do this only on our domain nothing is blocking our connection to Office 365. Here is the strange part I tried to remove the computer from the domain and have Outlook run from a local account for a few days. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). Below are the steps I’ve taken to try to resolve this issue. However, with one Exchange connectivity diagnostic particular client no matter what changes are made these sync issue still occur.