When built-in tools fall short, professional solutions pick up the slack. Create your account and connect with a world of communities. If anyone finds a more permanent solution, I would appreciate it. It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that. Find solutions to common problems or get help from a support agent. We love reading your suggestions on new features and feedback about how you use our products!

VBScript does not run or you receive malicious code warning when using a custom form for Outlook

To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Another options is to use the Filter Email button on the ribbon. Please install the Windows 10 Fall Creators Update to fix this issue.

Outlook Known issues in May 2024 updates

Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. Corrupted or badly set-up Outlook profiles can often cause start-up problems.



Switch your alias to an Outlook.com or Hotmail.com account. In addition, you can export directly into Office 365 mailboxes after recovery with no middle step required. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. Select the corrupted PST or OST using the file picker. This tool has helped IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss.

Outlook known issues in the Nov 2017 updates

Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. MAPI does not validate that a provider's DLL that it is requested to fix Outlook after Windows update issues load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated.

Outlook 2007 and Outlook 2010 display wrong languages

You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. Using Cached Exchange Mode in complex environments can lead to painful sync delays. If a user has a large mailbox or lots of folder nesting, syncing might lag or even crash. Let’s look at what causes Outlook to crash, how you can fix it, and a smarter tool that takes a lot of the stress off your plate. On January 16, 2025, an update for Microsoft 365 Apps will be released in the Current Channel, as can be seen from the entry MC in the Microsoft 365 Message Center.

• If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account.
• To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.
• The folder may have been deleted or the server where the folder is stored may be unavailable.
• This can allow arbitrary code execution to occur.
• MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine.
• The app might refuse to launch or crash at the splash screen.

Please see the ALTERNATIVE WORKAROUND section below. This occurs because custom form script is now disabled by default. Outlook crashes are never good, but you do not have to face them unprepared.

Outlook Known Issues in September 2021 updates

See the expert Outlook tips by FixTechGuide folder owner or your administrator to change your permissions. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office.



The app might refuse to launch or crash at the splash screen. Once PSTs start climbing past 2 GB, things get shaky. Outlook slows down, crashes randomly, or fails to load entirely. Users often turn to Microsoft’s ScanPST tool, but it struggles with large files and doesn’t always finish the job. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar Outlook Stuck on Synchronizing Folders for Windows 10, or use a mobile device.

Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.