How to Fix Sync Issues in Outlook or OWA? A Complete Guide

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Tempted to create a Test Shared Mailbox, but thinking that wouldn't be an accurate test for inbound mail, etc. or just actually tested by the Users at all.



solve Office 365 mailbox sync delays

Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable of automatically modern authentication troubleshooting identifying problems with account setups, sync, and other typical mistakes. To solve your Outlook issues, download the application from the Microsoft website and follow the directions. Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software.



Turn off Windows Defender Security Center



If there's a feature you think is missing from the Mail and FixTechGuide Outlook repair tutorial Calendar apps, or if a feature in isn't working properly, you canprovide feedback directly to the Mail and Calendar team. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). If you would like to ask me another question in the future or follow up on your current question, you can add me as a favorite Expert.

solve Office 365 mailbox sync delays

Check if two-factor authentication is turned on for your account



solve Office 365 mailbox sync delays

Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). I’ve tried to set cache mode from 1 year all the way down to a few days.

Check Antivirus and Firewall Settings



  • I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall).
  • EdbMails OST to PST Converter can help in these cases by recovering data from the inaccessible OST files and restoring them without data loss.
  • I’m at wits end and Microsoft stopped helping me because they feel the problem is on our end.
  • It verifies your identity using your password and a contact method (also known as security info).
  • Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA.
  • If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup.


If you can sync your email when the firewall is turned off, you'll need to allow the rebuild Outlook data file quickly Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center.

Free Methods to Remove Duplicate Items in Outlook 2016



Here is the strange part I tried to remove the computer from the domain and have Outlook run from a local account for a few days. I’ve been in contact with Microsoft they had me migrate his account\data to another server this did not fix it. I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall).
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