If none of the above steps work and your Office 365 problems continue to impact your business, it may be time to speak to experts. Our team at TECHOM Systems is experienced in identifying and resolving complex Microsoft 365 issues. Getting professional help ensures your systems run smoothly without wasting more time on trial and error fixes. Sometimes, a recent update can cause unexpected issues like app crashes, login failures or syncing problems.

Calendar Sync Issues in Outlook

We turn password sync back on by running the Entra Connect configuration wizard and picking Customize synchronization options. If a password reset in Office 365 doesn’t sync across devices, it’s usually because of incomplete synchronization, old credentials, or device caching. We tackle these by making sure the reset went through, checking Azure AD Connect, and confirming each device uses the right sign-in setup. Check that your password change actually synced between your on-premises Active Directory and Microsoft Entra ID (formerly Azure AD). If reset cached Exchange mode it didn’t, a few targeted checks usually restore access—no need to keep resetting your password over and over.

Proactive Services

You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Our training has quick guides about what happens after you update your password.

TECHOM Systems Pty Ltd

From login failures to syncing errors, Office 365 problems can quickly pile up and slow down your team. In such moments, choosing the right support partner is not just helpful, it is necessary. I have Repair Outlook Profile Online multiple users experiencing sync errors with Outlook and office365.

Microsoft 365 Admin Center Not Responding

• That leaves people locked out with their new password on the cloud but not locally.
• The necessary permissions may not be assigned correctly in the Exchange Admin Center.
• Microsoft maintains a Service Health Dashboard where you can view real time updates on known problems.
• Here’s a step-by-step approach to help you spot the issue, fix it, and avoid these sync delays down the road.
• Keeping Azure AD Connect up to date and testing sync regularly helps password resets flow like they’re supposed to.

On the sync server, we open the Synchronization Service Manager and check that the last sync finished without errors. Users often forget their passwords, enter outdated credentials or face problems when the authentication app isn’t working properly. A vast community of Microsoft Office365 users that are working together to support the product and others. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.





The app may have outdated cache files or your system may have pending updates. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft offers several built-in tools to help identify and resolve persistent issues.