By keeping unnecessary connections out and your profiles tidy, you keep Outlook connected to the right Office 365 environment. Setting up the Exchange account by hand avoids this. If Outlook refuses to come back online, you’re probably looking at a profile issue, a bad OST file, or a mix-up with your Exchange account setup. Fixing these directly usually brings things back to normal.

How to Fix Outlook Stuck in Offline Mode Issue? Simple Methods

As is known, we can switch from Offline to Online repair corrupted OST in Outlook Mode and vice versa in Microsoft Outlook 2010 and later versions. Once Outlook is configured with an Exchange account, the Cached Exchange Mode is enabled automatically. And thus, an Offline Storage Table (OST) file is created to save a local synchronized copy of mailbox items. You can't send or receive email until you reconnect.

My windows live mail is stuck in the work offline mode. I cannot send or receive emails using wlm. I can access my

When Microsoft Outlook says "Working Offline," it’s basically struggling to talk to your mail server. This can happen for all sorts of reasons—maybe it’s a local profile problem, a conflict with Microsoft Exchange, or an Office 365 resolve Outlook not sending emails fast environment. All of these can mess with your ability to send and receive email.

Create or Repair Outlook Profile

If it connects in Safe Mode, one of your add-ins is probably the culprit. Closing Outlook and reopening it helps clear up minor glitches. Try launching Outlook in Safe Mode to check if add-ins are causing trouble. Outlook has a Work Offline button under the Send/Receive tab. People hit it by accident all the time, so it’s worth a look. Double-check that you’re on the right network, especially if you have several Wi-Fi options.

• When Outlook switches between working online and offline in classic Outlook, all email accounts are changed.
• Jamie's commitment to making technology user-friendly is evident in her work, making her a valuable resource for readers in these domains.
• When you keep everything updated, you cut down on the chances of file corruption.
• First, check to see if the Connected status is displayed or not.
• And thus, an Offline Storage Table (OST) file is created to save a local synchronized copy of mailbox items.

Setup Exchange Server Account Manually

Welcome to Tales From Tech Support, the subreddit where we post stories about helping someone with a tech issue. Move it to a backup folder, like Desktop\OST Backup. There could be several reasons for your Outlook disconnect.



I get connected, navigate to Send/Receive...and click it. Outlook returns to 'Connected to Microsoft Exchange' mode. Check your Access work or school settings in Windows and remove any accounts you don’t actually use. That way, Outlook won’t try to log in to the wrong domain. To do this, hit Windows + R, type outlook.exe /safe, and hit Enter. Outlook will start without any third-party add-ins.

Status: Disconnected

To resolve the Outlook stuck offline working issue, click "Work offline" to reset and reconnect the Exchange server. Outlook status says offline then it can happen when offline mode enabled, server connection is lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline. If these manual recreate Outlook profile step by step approaches do not work then it may happen due to damaged Outlook files. We have explained all the essential methods to fix the Outlook stuck in offline mode error.

When these files go bad, Outlook can’t talk to the Exchange server, so it just gives up and goes offline. Are you experiencing the problem of 'Outlook stuck in offline mode' and looking for a comprehensive solution? To eliminate the possibility that there's a fault in your current Outlook profile, create a new profile. If you open classic Outlook using the new profile and it's still disconnected, try removing your account and then adding it back again.



When Outlook switches between working online and offline in classic Outlook, all email accounts are changed. Your offline settings determine which items are saved to your device and for how long. To set these, see the section below Update offline settings. When you're back online, new Outlook for Windows automatically updates the items that were saved to your device.