IMAP folder sync issue in the new Outlook moved emails not syncing to webmail Microsoft Q&A

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Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder.



mailbox not updating on IMAP

After a minute, it was removed so just went and re-added it and BOOM. One other thing I would check for is corrupted OST files. Turn off cache mode, delete or rename the OST file, and then turn cache mode back on.



Additional resources



I also went ahead and uninstalled the email scanning portion of our Antivirus to check as well. I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share Repair Corrupted OST In Outlook personal information. Please report suspicious activity using the "Report Abuse" option. When you are dealing with any problem, it is important to understand the reasons behind the issues.

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mailbox not updating on IMAP

Maybe some encoding behavior or just a different linefeed or something that has changed over the send/receive error 0x800CCC0E fix years... I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If you can, turn off IMAP, require 2FA, and use the native outlook client. Having the same issue with some of our accounts on IMAP as well.

Chosen solution



I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update



I am using TB for just three weeks now and I have issues daily Outlook profile repair and recovery steps when sending mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue. Perhaps something in TB needs to be tweaked. I have no firewall monitors running during the day that would interfere just the vpn. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders.



mailbox not updating on IMAP

Just a few seconds after sending, my phone will show that I have a new message on my IMAP, but currently I have been waiting 10 minutes on my Outlook (2 send and receives) and no email listed yet. If an IMAP Inbox isn't displaying new messages as they arrive at the server, but only when the Inbox is selected, there is something wrong with the setup. Run TB in safe mode (hold Shift when you launch TB) and see if it makes any difference. Note also that when you click Get Messages, only the currently selected account is checked; click the drop-down to check a specific account or Get All New Messages (Shift+F5). The setting isn't present for folders that are automatically checked, such as Inbox.

  • We only have a handful of people who use the their email across multiple devices at the corporate office.
  • These methods help you in the synchronization process.
  • Full cleanup of ALL accounts is not a solution(and re-add even helps not).
  • Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply.
  • From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings.
  • I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted...


Hate to be a Debbie Downer, but why are you using IMAP? A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox. By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)



If I click off of inbox and down to sent item, then click back on inbox, all of the new mail will populate. The problem can be caused by either improper settings or a damaged send/receive group within Outlook. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted... So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...

Outlook not syncing IMAP emails



These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay.
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