If your external DNS doesn’t match the internal setup, Outlook can lose track of where it’s supposed to connect. You may use outdated Office versions, which can lead to further problems. If any updates to Outlook or MS Office are pending, get them installed as soon as possible. Perfectly repair and recover corrupted Outlook PST OST files.

How to Fix Outlook Stuck in Offline Mode Issue? Simple Methods

If Outlook can’t log in to those services, it just flips into offline mode. You can also send us your queries in the comment section, and we'll revert how to fix Outlook not opening today back as soon as possible. This will fix the Outlook stuck in offline mode problem and build a fresh OST file.

My windows live mail is stuck in the work offline mode. I cannot send or receive emails using wlm. I can access my

When Microsoft Outlook says "Working Offline," it’s basically struggling to talk to your mail server. This can happen for all sorts of reasons—maybe it’s a local profile problem, a conflict with Microsoft Exchange, or an Office 365 Fix Outlook and Office365 Sync Issues environment. All of these can mess with your ability to send and receive email.

Create or Repair Outlook Profile

If you're running in a virtual desktop environment, we recommend you only synchronize one month of data. If you try to do something that's not available offline, you'll get an error message, or the changes you made will revert back to what was previously saved. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise.

• If it gets corrupted, Outlook might not connect and just stay offline.
• Your mailbox data is safe on the Exchange server, but if you have local stuff that hasn’t synced, export it first so you don’t lose anything.
• That often sets off Autodiscover conflicts and lands you in offline mode.
• If it is not displayed, double-check your internet connection and re-examine it.
• Sometimes Exchange server permissions or policies get set up wrong.
• Closing Outlook and reopening it helps clear up minor glitches.
• She's dedicated to offering valuable insights and solutions in email data management, including migration, recovery, and client management.

Setup Exchange Server Account Manually

Each profile should only connect to its own Office 365 tenant. This helps avoid cross-environment prompts that mess with your connection. If you’re on a company domain, make sure your DNS settings look right. Messed-up DNS can keep Outlook from finding the mail server. Flushing the DNS cache with ipconfig /flushdns sometimes clears up weird issues. Outlook needs Microsoft Exchange and Office 365 to stay connected.



Given below are just a few examples of possible reasons.





To resolve the Outlook stuck offline working issue, click "Work offline" to reset and reconnect the Exchange server. Outlook status says offline then it can happen when offline mode enabled, server connection is lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline. If these manual rebuild Outlook data file quickly approaches do not work then it may happen due to damaged Outlook files. We have explained all the essential methods to fix the Outlook stuck in offline mode error.

When these files go bad, Outlook can’t talk to the Exchange server, so it just gives up and goes offline. Are you experiencing the problem of 'Outlook stuck in offline mode' and looking for a comprehensive solution? To eliminate the possibility that there's a fault in your current Outlook profile, create a new profile. If you open classic Outlook using the new profile and it's still disconnected, try removing your account and then adding it back again.

Recreate OST File

When Outlook switches between working online and offline in classic Outlook, all email accounts are changed. Your offline settings determine which items are saved to your device and for how long. To set these, see the section below Update offline settings. When you're back online, new Outlook for Windows automatically updates the items that were saved to your device.