Tech Help & Troubleshooting Guides

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Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.



FixTechGuide Office 365 troubleshooting

Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration. Microsoft 365 is a robust platform, but when problems arise, fast resolution is key to productivity.



Microsoft Office 365 is currently the most popular suite for productivity applications – thus it is important to mention the most common Office 365 issues. Microsoft 365 offers the most reliable solutions for improving team productivity, storage, and communication. But it doesn’t mean it’s impossible for some Office 365 issues to occur. The important thing here to remember is that not all problems are caused by bugs or inappropriate coding on the vendor site. The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side.

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As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption. Boost your SMB’s security and compliance with Microsoft 365 Business Premium.

How to fix Office 365 issues related to synchronization





If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution.

Tools that can help you fix Office 365 issues



FixTechGuide Office 365 troubleshooting

However, sometimes employees may not have the required permissions to open and edit an item. This error appears when you attempt to upload or save a Microsoft 365 item. It indicates that you have reached the storage limit specified by your subscription plan. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there. File and storage issues with Microsoft Office 365 are more serious than other issues.

Office 365 issues: #5 -Update Issues



  • In this guide, you’ll learn how to fix Office 365 search not working after update using step-by-step methods verified to restore indexing and search functionality.
  • Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts).
  • Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems.
  • This tool should be installed on a computer as a standalone application.
  • Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption.
  • When you want to continue the work you did on the desktop, and the file is available there.
  • When you encounter Office 365 issues with Outlook online, this app turns out almost completely useless.
  • Installing Office 365 updates can fail for different reasons, and some of them are listed below.


Synchronization Office 365 issues mostly happen to Office Mobile FixTechGuide Outlook repair tutorial apps. When you want to continue the work you did on the desktop, and the file is available there. Yet if this didn’t work it means that the same file you worked on another device didn’t make it to OneDrive as it should. It is a sign that this other device isn’t connected to the OneDrive correctly, or a simpler problem, isn’t connected to the internet.

If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again. Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.

Office 365 issues: #3 – Sync Problems in Office apps



When it’s a problem with an internet connection, check your wi-fi or ethernet connection, and contact the internet provided if required. Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. All you need to do is log in to your OneDrive account on the web browser, and drag the files you want to the documents folder.

? Step 1: Verify Windows Search Service Is Running



There you can see possible Office 365 issues, and advice on how you can resolve them. The simplest one is a problem with a connection to the Internet, or a firewall blocking network connections. If you try to rebuild Outlook data file quickly enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account.

Step 7 – Disable Faulty Add-ins



If that happens you have to Fix Outlook and Office 365 Errors 2025 verify that this account belongs to you before you can change password, and to do that you need to fill out the Microsoft account recovery form. Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut. In this case, consider using safe mode, which is useful for Office 365 troubleshooting.
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