Troubleshoot Outlook for Windows issues

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If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish.



Fix Outlook Not Opening After Windows Update

After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few thingswe can help with to get you back to sending and receiving your email.

Outlook known issues in the October 2019 updates



Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running. Outlook Login Issues Troubleshooting For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available.

Outlook Known issues in December 2024 updates



Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Another options is to use the Filter Email button on the ribbon.

Outlook Known issues in April 2023 updates



Fix Outlook Not Opening After Windows Update

If the check box is cleared, the service or startup program doesn't run when you restart the computer. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook disable faulty add-ins in Outlook profile. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

Fix Outlook Not Opening After Windows Update

VBScript does not run or you receive malicious code warning when using a custom form for Outlook



If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook.

  • If the check box is cleared, the service or startup program doesn't run when you restart the computer.
  • Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.
  • After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running.
  • Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.
  • The folder may have been deleted or the server where the folder is stored may be unavailable.
  • If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application.
  • If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish.
  • To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device.




To install the latest Windows and Office updates, click the link below. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features.

Can't open Enterprise Vault items





Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you use the cloud-based Microsoft Repair Outlook Profile Online 365 on a PC or Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including Microsoft Outlook not starting. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem.
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