How to Fix Sync Issues in Outlook or OWA? A Complete Guide

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This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.



troubleshoot Outlook synchronizing folders error

It is a normal Outlook function, and these messages act as error-checking mechanisms for programs that use it for expert Outlook tips by FixTechGuide syncing email services. In this article, we will discuss the synchronization issues in folders, and the method to solve it manually and automatically with the excellent Outlook Repair software. If these methods do not resolve the issue, we recommend that you rebuild the .ost file. To do this, delete the .ost file, and then let Outlook download the information again from Exchange Server. For more information, see the More information section of this article.

Solution 4: Disable Antivirus and Firewall Temporarily



This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. guide to Office 365 sign-in errors Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile



troubleshoot Outlook synchronizing folders error

While synchronizing your Outlook with the Exchange server, sometimes you receive error messages. It leads to the occurrence of the issues of Outlook OST synchronization. In such scenarios, you need to check the proper working of the synchronization process. After rebuilding the Outlook data file (OST), you must check for any missing mailbox items. After the conversion, you can import the PST into your newly created Outlook account via the Import Export wizard. The software can also directly export the OST file data to an existing Outlook profile, live Exchange Server, or Microsoft 365.

Solution 8: Rebuild Outlook Data File (OST)



The other solution to fix Outlook Not Sending or Receiving Email Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Are you finding mismatches in the messages received in Microsoft Outlook in comparison to its web app?

Solution 1: Update the Outlook Application



Any problems are noted in a message that has "OST Integrity Check" as its Subject. The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running. For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.

troubleshoot Outlook synchronizing folders error

How to repair errors by using Scanost.exe



  • In order to determine the number of folders and subfolders that are in a mailbox or folder, run the Get-MailboxFolderStatistics cmdlet.
  • For a similar error caused by a different issue, refer to Outlook shows Disconnected in status bar if the last character in legacyExchangeDN is a space.
  • Users can also try its free demo version in their system and process the first 50 items from each folder freely.
  • We have shared five manual methods in this blog to resolve the Outlook syncing errors.
  • As stated in the 9646 event that is shown in the "Symptoms" section, the default limit for objtFolder objects per mailbox is 500.
  • Before finding solutions, we suggest that users check their internet connection.
  • You can temporarily turn off your antivirus software and firewall.
  • Once the file is selected, now click on the "Repair" and begin the repair process.


However, the level of corruption is not a matter of concern with this excellent tool. Moreover, its user-friendly GUI interface is very easy to use. By default, Outlook 2007 caches only those shared folders that don't contain email (such as Calendar, Contacts, and Tasks). Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA. Before finding solutions, we suggest that users check their internet connection. Sometimes, Outlook sync issues can arise because of poor internet connection.



The OST Integrity Check Tool does not change your mailbox on the Exchange Server. The tool records any differences in a scan log so that you can see what differences the tool found and resolved. The scan log also identifies any situations that the tool could not resolve and that you must fix manually. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions. Firstly, we will discuss a few manual methods to resolve this Outlook error and share the stepwise procedure of each method to successfully fix synchronization issues. Now, let us start with the manual processes to fix Outlook syncing errors.
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