How to Fix Sync Issues in Outlook or OWA? A Complete Guide

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Conflicts with antivirus software or firewall can impact Outlook's synchronization process.



troubleshoot Outlook synchronizing folders error

Or do you receive an error message while synchronizing your offline folder? All these scenarios indicate problems with the synchronization folder or corrupted .ost file. These syncing problems usually reset cached Exchange mode happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file.

Solution 4: Disable Antivirus and Firewall Temporarily



However, serious problems might occur if you modify the registry incorrectly. For protection, back up the registry before you modify it so that you can restore it if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in diagnose Office activation conflicts Windows. Now, we will verify the server settings to fix the Outlook synchronization error. The in-built Synchronization process happens when your OST or PST files get updated.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile



troubleshoot Outlook synchronizing folders error

After trying all the methods, is the outlook error synchronizing folder not resolved? You can try fixing it automatically with the Wondershare Repairit for Email. As PST files are bigger and so chances of the getting corrupted are high.

Solution 8: Rebuild Outlook Data File (OST)



After you make this change, none of the shared folders in the secondary mailbox will be available to you in Outlook when you're working offline. However, all folders in the primary mailbox will still be available to you when you're working offline. Conflicts with antivirus reset cached exchange mode software or firewall can impact Outlook's synchronization process. You can temporarily turn off your antivirus software and firewall.

Solution 1: Update the Outlook Application



In the main interface, you need to click on "Select PSF/OST file to repair" to upload the required file.



How to repair errors by using Scanost.exe



  • In order to determine the number of folders and subfolders that are in a mailbox or folder, run the Get-MailboxFolderStatistics cmdlet.
  • Users can also try its free demo version in their system and process the first 50 items from each folder freely.
  • We have shared five manual methods in this blog to resolve the Outlook syncing errors.
  • However, the level of corruption is not a matter of concern with this excellent tool.
  • Before finding solutions, we suggest that users check their internet connection.


If you see any mismatch in the data, then the methods discussed in this guide will surely help you resolve the issue. When you add other mailboxes to your Outlook profile and enable caching of the shared mailbox folders, Outlook individually registers every folder in each cached mailbox. Each of these registered folders counts toward the objtFolder type limit on the server that's running Exchange Server. Items and logs not synced to your email by Microsoft Outlook are present in the synchronization issues folders.

[Answered] Secured OST to PST Converter for OST to PST Conversion



Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc. It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues.
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