The automated tools described in this guide should help FixTechGuide email error solutions you get to the root of the problem and get your users back on email. If you are experiencing problems with Exchange server connectivity, there are many points of failure to look for. An initial test may reveal that your Exchange server is set up correctly so you will need to investigate the email clients accessing the server and the networks that they connect through. Microsoft Remote Connectivity Analyzer is a web-based service that includes tests for Microsoft Exchange Server and Office 365 services. This package is suitable for use by any business that has Microsoft Exchange as an email server.

• This package will record throughput and response metrics for Exchange Server while simultaneously looking at server capacity.
• This tool also monitors physical servers to identify resource availability.
• These tests include a connectivity test for the server and another utility to test the connectivity of the autodiscovery service.
• If that test fails, use the second radio button option and enter the URL of the server.

Troubleshooting Outlook Connectivity Issues with Exchange Server

There is also a Lync DNS test in the Office 365 section of the Connectivity Analyzer. The panic you feel when Exchange just won’t work or suddenly slows down tells you that this application is too important to leave to chance. You need to constantly monitor the performance of Microsoft Exchange and that means keeping track of the services and hardware that support it. Start by confirming your Exchange server set up and then work your way out to other elements in the connection.

SolarWinds Microsoft Management Tools (FREE TRIAL)

Exchange Server underpins email, calendar, and other solve Office 365 mailbox sync delays collaborative functions, so any connectivity issues can disrupt productivity, lead to missed messages, and affect overall efficiency. Testing connectivity helps prevent these disruptions, making it easier to diagnose potential issues before they impact users. If your network and DNS seem fine, the next step is to verify the Exchange server itself. Certain services need to be running for Outlook to connect properly. Microsoft Remote Connectivity Analyzer includes tests for Lync servers. These tests include a connectivity test for the server and another utility to test the connectivity of the autodiscovery service.

Verify DNS Resolution

Replace with the fully qualified domain name of the Exchange server, such as exchange.example.com. SolarWinds Microsoft Management Tools include a module that tracks Exchange Server’s performance. This is the Server and Application Monitor, which installs on Windows Server. The results screen tells you whether the test connected successfully and if not, where problems were encountered.

Exchange Online Migration - Remote Connectivity Test Fails

These allow administrators to verify and troubleshoot connectivity at various levels. This is the case whether internally within a network or externally for remote users. SolarWinds FixTechGuide login issue guide Microsoft Management Tools provide Exchange monitoring as part of a wider package of application performance tracking services. This tool also monitors physical servers to identify resource availability. Capacity issues are the major cause of Exchange Server performance problems, so checking on server interface, memory, and CPU availability form an important part of Exchange monitoring.