Thereafter, compare providers methodically to narrow your options. US Cloud stands as the #1 Microsoft Unified Support alternative, delivering documented savings of 30-50% compared outdoor signs for business to Microsoft’s offerings. Their all-American engineering teams respond within 15 minutes to support tickets—4x faster than Microsoft.

Chief Technical Officers Strike Gold with US Cloud’s Microsoft Third-Party Support

Our technical account manager can understand your business challenges, and ensure you receive unparalleled expertise, accelerated support, and strategic advice tailored to your IT environment. Talk to US Cloud well before your next contract renewal with Microsoft. Their proven track record of delivering superior support at significantly lower costs provides immediate benefits while also creating powerful leverage for Microsoft negotiations. Whether you ultimately choose US Cloud or use their quote to secure better terms with Microsoft, taking action now protects your budget from Unified Support’s unpredictable pricing model. The most effective strategy is treating it like any critical vendor relationship by conducting a pilot project.

Mistake #2: Overlooking Hidden Costs

Meaning you have a price guarantee on how fast you be connected to a specialist engineer to solve your problem. Start tracking how fast you can get on the phone with someone who knows your issue. It’s all part of our First Problem Resolution philosophy for how we operate Premier Support.

How to Choose a Microsoft Unified Support Competitor—and Avoid 5 Crucial Mistakes.

Book a call today to start evaluating US Cloud as the right-fit Microsoft Unified Support competitor for your team. Providers should be aligned with your communication style, escalation urgency, and internal workflows. In other words, communicating with your engineer team and collaborating with them should not add a layer of work to your Microsoft issue resolution. In fact, organizations like US Cloud and others often provide more responsive, personalized support than Microsoft. We offer support for all manner of Micorsoft customers from on-premise to the latest cloud applications.

What is Microsoft Unified Support and how does it differ from Premier Support?

• Remember that preparation remains critical when considering a switch.
• Henceforth, a good rule of thumb for budgeting is to forecast a 2-6 times cost increase from your previous Premier Support contract.
• Start tracking how fast you can get on the phone with someone who knows your issue.
• Microsoft Services Premier Support options are available for our enterprise customers and partners.
• Bluesource offers specialized expertise in cloud migration and ongoing support services.
• One of the benefits of working with an alternative to Microsoft Premier Support Services is that we are committed to providing you with the most personalized service possible.
• As your use of Azure and Microsoft 365 grows, so does your support bill—automatically.

To do this, we take into account your existing IT department and your company’s specific needs. Then we create a perfect plan for your business so you are prepared for any technical issue. Right now we are looking at 3rd party providers which would be about 1/2 the cost that Microsoft has suggested.