Long delay to receiving mail on Outlook 365 Windows 11 Forum

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Check with your email provider for instructions about how to create an app password for your email account.



solve Office 365 mailbox sync delays

This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be Outlook Login Issues Troubleshooting beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

solve Office 365 mailbox sync delays

Turn off Windows Defender Security Center



Users can also try its free demo version in their system and process the first 50 items from each folder freely. Always make sure your profile and settings are set up correctly, your software is up to date, and your connection is steady. The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques. You can extract and recover all of your mail items to a PST file using sophisticated OST File to PST Converter software if your OST file becomes unavailable or orphaned. Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA. Before finding solutions, we suggest that users check their internet FixTechGuide Windows update Outlook fix connection.

solve Office 365 mailbox sync delays

Check if two-factor authentication is turned on for your account



solve Office 365 mailbox sync delays

Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). I’ve tried to set cache mode from 1 year all the way down to a few days.

Check Antivirus and Firewall Settings



  • The client has a computer off the domain at home that his work email is tied to and he has never had any of these issues in Cache mode with that device.
  • Test other programs or websites to be sure Outlook is the only problem.
  • However, with one particular client no matter what changes are made these sync issue still occur.
  • This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.
  • I have a couple of Users and a Shared Mailbox that were migrated and both Users are experiencing issues with the Shared Mailbox updating on a regular basis.
  • We’ve had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it.
  • If your password isn't the problem, you might have a certificate error.


If you can sync your email when the firewall is turned off, you'll need to allow the FixTechGuide login issue guide Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center.

Free Methods to Remove Duplicate Items in Outlook 2016



If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders.
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