Make sure they are the same if you can’t see them look at the number of stars or dots. Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. Doing a send and receive manually or waiting on the scheduled send and receive on the client does not update new mail items.

Additional resources

To resolve the IMAP issue, I will explain different solutions in the upcoming Outlook Not Sending or Receiving Email section of the article. To set up a mail account, we can set the same standard name "mail.mydomain.com" as the incoming and outgoing mail server. I was a little hesitant but went ahead and let it completely remove all the synced items from the account off of my iPhone.

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Creating a new OST file clears up a host of weird problems with Outlook. This also caused some issues as outlook did not know where to store deleted or sent items and through up several errors. What about changing the root folder path, in account settings, to "Inbox". It seems to do the send and fix MFA prompts not working receive and get new mail when in offline mode, but not when online.

Chosen solution

I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update

While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some Office 365 sync problems and login fixes precautionary steps. Pit Stop - Most of our email accounts are for small retail location. We just use POP in those locations because they do not access their mail from any other device or location.

Delete Confirmation

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• I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.
• Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app.
• Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...
• Maybe some encoding behavior or just a different linefeed or something that has changed over the years...
• It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers.
• When you are dealing with any problem, it is important to understand the reasons behind the issues.
• I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same.

I did see a response from a MS person that said it was working as intended, that it wouldn’t refresh the folder until it was selected. Although that seems like a load of BS, but could just be a con to try to migrate people to exchange at a higher cost. I know that sometimes when doing it, it can take a moment for the rest of the folders to kick back in. Also then you can’t make folders under the Inbox folder, you have to make it in a different folder and drag it out. Mohit is a Microsoft Certified expert for all things Microsoft. He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue. If I am sitting on my inbox and do a send/receive, no new mail will populate. The send and receive does not error, it looks to complete successfully. Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work.



We only have a handful of people who use the their email across multiple devices at the corporate office. Just a question - why not look at office 365? Mailbox only support is like $6 a month or less, and it is proper exchange, enabling better syncing etc. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. I access the IMAP servers from 3 different machines, and they all see the changes from each other. The problem is that the some changes are not reflected in the Gmail web app.